The regulatory landscape for online gambling tightens every year. New AML directives, stricter KYC requirements, evolving responsible gambling standards. A robust compliance programme isn't a cost — it's the prerequisite for sustainable operations and scalable growth.
iGaming compliance has multiple interconnected dimensions. We work across all of them in an integrated way to ensure programme coherence and complete coverage for any regulatory audit.
Complete anti-money laundering programme: AML policy, risk assessment, suspicious transaction monitoring (STR) system, Financial Intelligence Unit liaison and team training. Aligned with the 6th EU AML Directive and local regulations.
Identity verification processes (KYC), enhanced due diligence (EDD) for high-value players and PEPs, source of funds verification and screening systems against international sanctions lists.
Implementation of self-exclusion tools, deposit and session limits, at-risk player detection, integration with national exclusion registers and customer service team training on responsible gambling protocols.
Drafting all regulatory documentation: compliance manual, GDPR-compliant privacy and cookie policy, terms and conditions, bonus policy, responsible gambling manual and internal operational procedures.
Tracking regulatory changes across all jurisdictions where the client operates, early alerts on new obligations, periodic compliance programme reviews and audit preparation support.
Preparing responses to regulatory requests, managing audits, submitting mandatory periodic reports and advising on regulatory crises. Representation before DGOJ, MGA, Coljuegos and other regulators.
Complete audit of the current compliance state: we review existing documentation, operational processes, technology systems, internal controls and the history of regulator interactions. We identify gaps and prioritise by risk level.
We develop a bespoke compliance programme: risk assessment, policies and procedures, governance structure (MLRO, DPO, compliance team), internal controls and monitoring KPIs. Aligned with the specific requirements of each jurisdiction.
Technical controls implementation, KYC/AML platform integration, alert and reporting configuration. Intensive training for the team: customer service agents, risk managers, executives and the designated Compliance Officer or MLRO.
Compliance is not a finite project — it's an ongoing process. We offer compliance retainers with quarterly reviews, updates following regulatory changes, audit support and refresher training for the team.
A complete programme includes AML/CFT policies, KYC and KYB procedures, transaction monitoring systems, team training, responsible gambling manual, internal audits and regulator relationship management. Each jurisdiction has specific requirements integrated into the programme.
Compliance must be reviewed following any regulatory change (new AML directives, licence updates), expansion into new markets, technology platform changes, internal incidents or regulator audits. We recommend full annual reviews and continuous monitoring of regulatory changes.
Sanctions vary by jurisdiction but include multi-million fines (Spain's DGOJ has imposed penalties up to €40 million), temporary licence suspension, permanent revocation and in serious cases, criminal liability for executives. The cost of a robust compliance programme is always lower than the cost of a sanction.
An initial programme takes 6 to 16 weeks depending on operator size and regulatory complexity. The gap analysis takes 2–3 weeks, drafting policies 4–6 additional weeks, and training and implementation 4–6 more weeks.
Yes. We have experience in compliance for Spain (DGOJ), Malta (MGA), Colombia (Coljuegos), Mexico (SEGOB), Brazil (SPA), Curaçao (GCB) and other European and Latin American jurisdictions. We adapt the programme to the specific requirements of each regulator.
An unprepared regulatory audit can cost millions. Our free assessment identifies the most critical gaps within 48 hours.